Guarantee

The best way to get relief and enjoy the benefits of better health is to try the ReBuilder® for yourself today.

OUR GUARANTEE

We are so confident in the ability of ReBuilder® to work for you that
We offer a 90 Day - No questions asked - Money Back Guarantee.

Here’s How It Works

Call Us for Support

At the end of the second week of treatment, if your ReBuilder® is not meeting your expectations, call us at (304) 725-2202 Monday through Friday 9am-6pm EST and you’ll be immediately greeted by one of our knowledgeable representatives- no automated touch dials or service centers. We’ll have one of our experienced customer service representatives suggest corrective changes to fit your particular needs.

Still Not Satisfied?

If you are still not satisfied with your progress before your ninety days of treatment are up, call us to complete your return. We will give you a Return Merchandise Authorization code (RMA) and email you a prepaid return label so you can return your ReBuilder for inspection. This must be completed within your allotted ninety-day time from the date you received your ReBuilder.

Send Us Your repackaged ReBuilder®

Write the RMA code clearly on the outside of the box.

Ship to the address provided by your customer service representative. Please insure the package for the replacement value of your ReBuilder - your representative can assist with this. The RMA code is valid for 30 days. Packages received after this window will be rejected and returned.

Who May Apply?

The ninety-day Money-Back Guarantee applies to new, personal use device purchases only, made directly through ReBuilder Medical, Inc.   Only the cost of the ReBuilder® device is refundable. This guarantee may not apply to refurbished or discounted devices. Contact Customer service for clarification.   Purchases made through a distributor, or devices obtained for or by professional users (physicians) are not covered under this Money-Back Guarantee.  

Money-Back Guarantee is valid only in North America.

Any optional accessory items added to the order, or (if purchasing the ReBuilder 2407 Deluxe Kit) accessories included in the kit are non-refundable due to personal hygiene reasons. If you purchased your ReBuilder® from another source, their policies will apply.

!